上帝之吻 发表于 2009-4-10 15:42
ITIL v3 Foundation CBT nuggets视频教程（2011更新）
ITIL v3 Foundation CBT nuggets
500强IT外企都用这个管理整个公司，很多职位基本上都是和ITIL Role对应的。如果你想去外企，ITIL最好考一个，原来是v2版，现在的V3增添了很多新东西。(PDF的V3资料到ITPUB可以下载到)
ITIL v3
IT Infrastructure Library Foundation (CBT), ITIL v3 Foundation and IT Service Management Certification through EXI
- Introduction to ITIL
- IT Infrastructure Library
- IT Service Management Concepts
- Service Desk Support
- Incident Management
- Problem Management
- Change Management
- Release Management (free video!)
- Configuration Management
- SLA Management
- IT Services Financial Management
- Capacity Management
- Availability Management
- IT Service Continuity Management
- IT Security Management
下载地址
**** Hidden Message *****limefanta 发表于 2009-4-10 20:36
gooooooooooooooooooooood
mzj168 发表于 2009-4-10 22:19
:lol :handshake :victory:
loveqqzhu 发表于 2009-4-11 14:50
好东西，不过是英文的吗
rootad 发表于 2009-4-12 11:10
谢谢
:)
tomjehovah 发表于 2009-4-23 17:13
ok
gooooooood thank you
tomjehovah 发表于 2009-4-23 17:21
ok
谢谢分享:lol
wzbear 发表于 2009-4-26 17:12
不错
不错的东东 谢谢呀
okey 发表于 2009-4-28 03:24
gooooooood thank you
xiaofan7934 发表于 2009-5-2 22:00
good resource!
seanchen 发表于 2009-5-3 01:20
非常需要呀，太谢谢了 我回复了 我要看看呀。。。
judy0102 发表于 2009-5-7 10:34
回复 1# 上帝之吻 的帖子
wanna take a look
alexchen01 发表于 2009-5-11 20:56
回复 1# 上帝之吻 的帖子
I need this ,thx
yangc001 发表于 2009-5-11 21:04
ffgfgfdgfgfgdgdgdfgdfgggdg
awangshang 发表于 2009-5-16 22:21
:loveliness: :loveliness: :loveliness:
xdwjack 发表于 2009-5-24 17:06
thank you very much!
oldjerry 发表于 2009-6-1 15:02
非常感谢，支持一下
eaglewyf 发表于 2009-6-3 16:06
:time: ths
eaglewyf 发表于 2009-6-8 15:30
good resource!
xulong5918 发表于 2009-6-12 15:26
好东西，值得一看